Tenfold has one auto-renewable subscription, Tenfold Pro, sold through Apple's App Store.
Plan and price
- Tenfold Pro, yearly (product id
design.uxhero.tenfold.pro.yearly): $23.99 per year in the US App Store. - In other countries Apple sets the local price and currency and adds taxes where they apply. You always see the exact price in the App Store before you confirm.
Free trial
- New subscribers get 14 days (2 weeks) free. Apple decides who is eligible, usually one trial per Apple ID.
- If you don't cancel at least 24 hours before the trial ends, it turns into a paid yearly subscription and your Apple ID is charged $23.99 (or your local price).
- If you cancel during the trial, you can keep using it until the trial ends and you won't be charged.
Payment and auto-renewal
- Payment is charged to your Apple ID when you confirm the purchase, or when the free trial ends.
- The subscription renews automatically every year unless auto-renew is turned off at least 24 hours before the end of the current period.
- Your Apple ID is charged for the renewal within the 24 hours before the current period ends, at the price in effect at that time.
How to cancel
- On iPhone: open Settings, tap your name, then Subscriptions > Tenfold > Cancel Subscription.
- Or in the App Store: tap your photo at the top, then Subscriptions.
- Cancel at least 24 hours before the current period ends to avoid the next charge. You keep access until the end of the period you've paid for.
- Deleting the app doesn't cancel the subscription.
- Apple's guide: Cancel a subscription from Apple.
Refunds
- All payments are processed by Apple, so we can't issue refunds ourselves.
- To ask for a refund, go to reportaproblem.apple.com, sign in with your Apple ID and choose the purchase.
- Apple decides on refunds under its own policies and the consumer law of your country. When you cancel, the unused part of a paid period isn't refunded unless Apple decides otherwise or the law requires it.
Price changes
- We may change the price in the future. Apple will tell you before a new price applies to your subscription.
- If the law or Apple's rules require your consent, the subscription won't renew at the higher price unless you agree.
- If you don't want to pay the new price, cancel before it takes effect. A price change never affects a period you've already paid for.
Restoring a purchase
- Your subscription belongs to your Apple ID, not to a Tenfold account.
- On a new iPhone or after reinstalling, sign in to the App Store with the same Apple ID, open Tenfold and tap Restore purchases.
Not financial advice
- The subscription gives you access to Tenfold's features. It doesn't buy financial, investment, tax or legal advice. See Not financial advice in the Terms of Use.